Booking Terms & Conditions
TERMS & CONDITIONS
1.Period of Let.
The Let will commence at 3pm on day of arrival and will terminate at 10am on day of departure. The property is let for holiday purposes and only to the persons named on the booking.
2. Smoking
All properties are “no smoking” properties.
3. Booking and Payment.
A booking is accepted following completion of payment and confirmation of availability. 50% of the balance is due upon booking and the final balance of the hire charge shall be payable no less than 60 days prior to arrival.
4. Cancellations.
Should you wish to make a cancellation then the property provider will seek, in the first instance, to re-let the property for the hire period. If successful in doing so, a refund will be issued less a 4% transaction fee of the original balance if this was paid by credit/debit card.
If the property provider is unable to re-let, any monies paid prior to cancellation will be forfeited by the Client.
Clients are strongly advised to take out a Holiday Cancellation Insurance Policy.
5. Availability.
If the property cannot be made available for the period booked due to events beyond the property providers control and the property providers are forced to cancel the booking, the hire charge will be refunded in full and the Client will have no further claim against the property provider.
6. Services.
Electricity, heating, wi-fi, parking, bed linen and towels are included in the hire charge. Charging of electric vehicles is not allowed unless authorised by the property provider.
7. Number of Persons using the Property.
The number of persons occupying the property should not exceed:- 10 in The Farmhouse, 4 in The Cottage and 4 in The Lodge.
8. Complaints and Problems.
Should there be any problem or cause for complaint during or after the letting period, please contact the property provider on the main website and we will endeavour to rectify the problem.
9. Breakages or Damage.
For the benefit of the next guests staying in the property, please advise us of any breakage or damage that occurs during your stay. Accidents do happen and we do not charge for minor breakages or damage which occur as a result of normal use but reserve the right to charge reasonable payment for breakages or damage which occur as a result of reckless or deliberate misuse. Any missing items must be paid for in full. A charge up to a maximum of £350 may be levied to cover any breakages and/or damages.
10. Care of the Property.
It is the Client’s responsibility to take reasonable and proper care of the property, its furniture, pictures, fittings and effects in and around the property and leave them in the same clean and tidy condition and state of repair as they found them. In exceptional circumstances, additional cleaning charges will be imposed depending on the state of the property at the end of the letting period. It is also the responsibility of the Client to ensure that the property is left secure at all times when it is unoccupied during the period of let.
11. Liability for Injury, Loss or Damage
The use of the property and its equipment is entirely at the Client’s risk. The property provider does not accept responsibility for injury sustained by the Client and/or a member of his or her party, nor for loss or damage to their belongings including motor vehicles unless such injury, loss or damage occurs as a result of the property providers negligence.
12. Right of Entry.
The property provider reserves the right of entry to the property at all reasonable times for the purposes of inspection or to carry out essential repairs, cleaning and maintenance.
13. Contract of Hire.
This Contract of Hire is between the Client and the property provider. Please note that by signing the booking form and/or making an email or telephone booking with the deposit/hire charge paid, you have accepted these terms and conditions. You must ensure that ALL members of your party understand and comply with these terms and conditions. A legally binding contract has been entered into. The property provider reserves the right to demand the immediate departure of any guests who fail to comply with these Terms & Conditions and for conduct deemed to be detrimental to the property.